Business Continuity Planning

 

LJPR has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

 

Contacting Us

If after a significant business disruption you cannot contact us as you normally do at 248.641.7400, you should contact us via email at info@ljpr.com. If you cannot access us through either of these means, you should contact your custodial firm Charles Schwab (866-855-9102, www.schwab.com), TDAmeritrade (800-669-3900, www.tdameritrade.com), or Fidelity Investments (800-544-6666, www.fidelity.com), for information on how it may provide prompt access to your funds and securities, enter orders and process other trade-related, cash and security transfer transactions for you. 

 

Our Business Continuity Plan

We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our clients to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with clients, employees and regulators; alternate physical location of employees; critical banking impact; regulatory reporting; and assuring our clients prompt access to their funds and securities if we are unable to continue our business.

Our custodial firms, Charles Schwab, TDAmeritrade, and Fidelity Investments, back up our important records in a geographically separate area. Every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption. We have been advised by our custodial firms that, in the case of a SBD, their primary objective is to transfer operations to other service centers around the country, which will restore their own operations and allow them to be able to complete existing transactions and accept new transactions and payments rapidly. Your orders and requests for funds and securities could be delayed during this period.

 

Varying Disruptions

Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to our employee’s residences when needed and expect to recover and resume business within 4-6 hours. In a disruption affecting our business district, city or region, we will transfer our operations to our employee’s residences when needed and expect to recover and resume business within 4-6 hours. In either situation, we plan to continue in business, transfer operations to our custodial firms if necessary, and notify you though our website, www.ljpr.com. If the significant business disruption is so severe that it prevents us from remaining in business, clients will have access to their funds and securities through our custodial firms.

Please be aware that our business continuity plan is subject to change and modification. Our firm will update this plan whenever we have a material change to our operations, structure, business, or location. In addition, LJPR will review our plan annually to modify it for any changes. When the plan is modified, we will promptly post the revised summary on our website, www.ljpr.com. 

 

More Information

If you have any questions about our business continuity planning or would like a written copy of this summary, you can contact James Mason at 248.641.7400 or email us at info@ljpr.com.